Your Customers Text. "You" Reply.
Plumr answers customer texts as you — with your name, your voice, your style. It triages urgency, books jobs, and sends you a summary. Customers never know it's not you.
The average plumber loses $4,875/month to missed calls and slow replies. Calculate your loss →
Built for plumbing businesses that never want to miss another customer
Mike's Plumbing
Active now
Powered by Plumr.ai
Customer thinks it's Mike
Every Slow Reply Is a Lost Job
Your hands are full. Your phone buzzes. Another customer texts — and you can't reply until the job's done. By then, they've already hired someone else.
The average 2-truck plumbing shop loses
$4,875/month
to missed calls and slow replies alone
Based on 27% miss rate × $375 avg job value × 22 working days (PM Magazine, Invoca)
62%
of calls missed while you're working
You're under a sink or running a snake. Your phone rings. You can't answer. Industry data shows contractors miss 62% of inbound calls during working hours.
Source: CallBirdAI
$375
lost every time you miss a text
The average missed plumbing inquiry is worth $375. Miss just 2 per day and that's $8,250 per month walking straight to your competitor.
Source: AgentZap / PM Magazine
14 hrs
per week lost to phone & admin
The average tradesperson spends 14 hours per week on calls, scheduling, and follow-ups. That's 14 hours you could be billing at $75/hr — $1,050/week gone.
Source: TheTradeAgent
78%
hire the first plumber who responds
Speed wins. 78% of customers hire the first business that responds. If you reply in 30 minutes, they've already booked someone else. Plumr replies in under 30 seconds.
Source: Industry benchmark
Everything Happens Through Texts
No apps to download. No passwords to remember. No dashboards to learn. Just text messages — the tool you already know.
Customer Texts Your Business Number
"Hi, I have a leaking faucet. Can someone come today?" — Plumr replies in under 30 seconds, asks the right questions, and qualifies the job. The customer thinks they're texting a real person.
Job Gets Booked Automatically
Plumr checks your calendar, finds the next open slot, and books the job. The customer gets a confirmation text. No phone tag. No back-and-forth.
You Get a Text Summary
You finish your current job, check your phone, and see: "New job booked — water heater, 123 Oak St, 3 PM." That's it. No app to open. No dashboard to check. Just a text.
Up and running in 48 hours. We handle all the setup.
A Full-Time Receptionist in Your Pocket
Everything happens through text messages. No apps to download. No software to learn. If you can read a text, you can run Plumr.
Instant Customer Replies
Customer texts your number. Plumr replies in under 30 seconds — friendly, professional, and sounds like your team. They never know the difference.
"Hi! Thanks for reaching out to Mike's Plumbing. I can help with that. When did the leak start?"
Jobs Booked via Text
Plumr checks your calendar, finds the next open slot, and books the job — all through the text conversation. Customer gets a confirmation text instantly.
"You're booked for Thursday at 10 AM. You'll get a reminder 30 min before. See you then!"
24/7 — Even at 2 AM
Emergency burst pipe on a Sunday night? Plumr handles it, qualifies the urgency, and texts you an alert. Non-urgent jobs get booked for Monday morning.
"🚨 URGENT: Burst pipe at 456 Elm St. Customer says water is flooding. Call them at (555) 0198."
Estimates Sent by Text
Plumr collects the job details and sends a ballpark estimate based on your pricing. Customers love the fast, professional response.
"Based on what you've described, a kitchen faucet replacement typically runs $250-$350 including parts. Want to book a time?"
Review Requests via Text
After every completed job, Plumr texts the customer a friendly review request with a direct link to your Google page. More 5-star reviews = more customers.
"Thanks for choosing Mike's Plumbing! If you have a moment, a Google review really helps us out: [link]"
Morning Summary Text
Every morning at 7 AM, you get one text with today's booked jobs, pending estimates, and follow-ups. Know your whole day in 30 seconds.
"📋 Today: 3 jobs booked, 2 estimates pending, 1 follow-up. First job: 9 AM at 789 Pine St (water heater)."
See What You're Losing — and What You'll Gain
Select your shop size. The math does the selling.
You're Losing
$41K
per month in missed calls
Plumr Recovers
$25K
per month in recovered revenue
Time You Get Back
7 hrs
per week back in your schedule
Plumr costs $149/month. It recovers $27K/month in revenue and time.
That's a 181x return on every dollar.
Based on industry averages: 27% missed call rate (Invoca), $375 avg missed inquiry value (AgentZap), 14 hrs/week admin time (TheTradeAgent), $75/hr billable rate. Your actual results may vary.
27%
Calls Missed by Plumbers
Source: Invoca
$285+
Avg Revenue Per Missed Call
Source: HomeAdvisor
<30s
Plumr Response Time
78%
Hire First Responder
Source: HomeAdvisor
The Industry Numbers Speak for Themselves.
Real data from real research. Every number below is sourced from published industry studies.
27% of calls go unanswered
Home service businesses miss over 1 in 4 inbound calls. 85% of those callers won't leave a voicemail — they call your competitor instead.
Source: Invoca, 2024
$285+ lost per missed call
The average home service job generates $285 or more. For plumbing emergencies like burst pipes or water heater failures, that number exceeds $1,000.
Source: HomeAdvisor
78% hire whoever responds first
More than three-quarters of homeowners go with the first contractor who answers or responds. After 30 minutes, conversion drops by 50%.
Source: HomeAdvisor
14 hrs/week on calls & admin
The average tradesperson spends 14 hours per week on phone calls, scheduling, and follow-ups — time that could be spent billing at $75/hr.
Source: The Trade Agent
What This Means for a 2-Truck Shop
Estimated monthly impact based on published industry averages
Calculation: 27% miss rate (Invoca) × ~6 calls/day × $285 avg job (HomeAdvisor) × 22 working days = ~$4,875/mo lost. Recovery assumes 60% capture rate. Time savings: 7 hrs/week × $75/hr × 4 weeks. These are estimates — your actual results will depend on your call volume, market, and service mix.
Hire an AI Employee. Pay by Truck Count.
Not software you have to learn. An agent that works for you — answering texts, booking jobs, triaging emergencies. Priced by how many trucks you run, because more trucks means more customers calling.
Try any plan free for 7 days. No credit card. No setup fee. See real texts answered before you pay.
Solo
Your AI handles customers while you're on the job
7-day free trial. No contract.
- AI text agent responds as you 24/7
- Urgency triage (Emergency / Scheduled / Quote)
- Auto job booking
- Daily activity summary via SMS
- 150 conversations/month
Team
Replaces your part-time office help
7-day free trial. No contract.
- Everything in Solo, plus:
- 400 conversations/month
- AI voice answering for missed calls
- Multi-tech routing
- Review request automation
- Priority support
Fleet
Replaces a full-time receptionist at 90% less
7-day free trial. No contract.
- Everything in Team, plus:
- 1,000 conversations/month
- Emergency dispatch routing
- Custom agent training
- Estimate follow-ups
Traditional answering services charge $500-$700/month. AI phone services charge $45-$149/month but require switching your phone system. Plumr works with your existing number — no changes needed.
Set Up Your Agent in 3 Minutes
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